At Microsoft Build, I actually sat down with Eric Boyd, Corporate Vice President leading engineering for Microsoft’s AI platform, to talk about what it really means to build AI infrastructure that companies can trust – not just to assist, but to act. We get into the messy reality of enterprise adoption, why trust is still the bottleneck, and what it will take to move from copilots to fully autonomous agents.
We discussed:
When we'll trust AI to run businesses
What Microsoft learned from early agent deployments
How AI makes life easier
The architecture behind GitHub agents (and why guardrails matter)
Why developer interviews should include AI tools
Agentic Web, NLweb, and the new AI-native internet
Teaching kids (and enterprises) how to use powerful AI safely
Eric’s take on AGI vs “just really useful tools”
If you care about deploying AI agents responsibly, this one’s for you. Eric unpacks the real challenges of enterprise trust, agent guardrails, and how GitHub’s agents actually work. We talk infrastructure, AGI, how AI changed processes in his team, parenting in the AI era – and why recruiters should stop banning AI tools in interviews. Eric brings clarity, realism, and just enough dad humor. I loved this one.
The transcript (edited for clarity, brevity, and sanity. Always better to watch the full video though)